Yian AI · a customer-service page that answers prices

How it works

Nothing new to learn. Customers see a web page; you see one inbox.

STEP 1The customer opens the page

Scan the code or tap the link. No app to install, no friend request.

STEP 2The AI answers from your sheet

Prices, service area, hours, booking — answered in a second, never invented.

STEP 3Unknown? It hands off

Anything not in your material, or any price negotiation, goes to you instead of a guess.

STEP 4You take over

The inbox keeps the exact words and the full thread. You reply when you can.

Not a mockup — a real conversation

A customer asks; the AI answers from the sheet. Ask something that is not there and it stops, says so, and hands the thread to you.

Customer view · answers in a second

Price question answered from the price list

Prices and coverage come straight from your sheet

Same view · unknown question

AI refuses to guess and hands the question to the owner

No guessing: it says it does not know and hands over

What you get

A dedicated customer-service link + QR code you can put in your official-account menu, Moments, a table card or your Xiaohongshu bio
An owner inbox: who asked what, what the AI answered — nothing lost
A price guard: every number in an answer must come from your price list
2 free edits a month (4 on Premium). The Q&A is yours and you can take it with you

What we do not do (up front)

We never touch your accounts: no WeChat or shop password, no QR-code login
No hijacking and no eavesdropping: the page is a standalone entry point, not a plugin on your WeChat
No promises on sales or conversion: we guarantee someone answers, nothing is invented, unknowns reach you
No voice calls or outbound dialing, and we never send messages as you

Pricing

The first month is a trial price, not a buyout. Cancel any month, no contract.

Standard

¥99first month

then ¥199 / month · cancel anytime

30 Q&A entries
Price questions answered
Booking guidance
Hand-off into your owner inbox
2 free edits a month

Choose Standard

Premium Recommended

¥199first month

then ¥299 / month · cancel anytime

100 Q&A entries
Simplified / Traditional Chinese, English
Everything in Standard
Hand-off into your owner inbox
4 free edits a month

Choose Premium

Full refund before setup starts; once setup has begun we settle by progress.
The monthly fee starts 30 days after go-live. No auto-renewal — we remind you before it ends, and you decide.

FAQ

Something else? Ask the AI in the corner.

Will the AI make up prices?

No. Any number in an answer must exist in your price list. If a question is not covered, it says it will not guess and hands the conversation to you.

Do you need my WeChat or official account?

No. You just put the link or QR code where customers already look.

How long does setup take?

Usually two days once we have the shop name, phone number, price list, top questions, service area and opening hours.

How do I know when it hands off?

Every hand-off lands in your owner inbox. You can also enable WeChat push (PushPlus / Server Chan) so your phone buzzes.

Can I change things? How often?

Yes: 2 free edits a month on Standard, 4 on Premium. A price change, a new question or a wording tweak each count as one edit.

Where is my data?

On our own server. Not sold, not used for model training. The Q&A is yours and you can export it at any time.

Which languages are supported?

Standard is Simplified Chinese. Premium adds Traditional Chinese and English, for shops serving Hong Kong, Taiwan or overseas customers.

Can you guarantee more orders?

No, and we will not claim it. We guarantee three things: someone answers, nothing is invented, and unknowns reach you.

When you are busy,
let AI catch the people asking for prices.

How it works

Not a mockup — a real conversation

What you get

What we do not do (up front)

Pricing

FAQ

Open today, covered tonight